DESIGNING FOR INQUISITIVE USERS: A PRAGMATIST PERSPECTIVE ON USERS IN EXPERIENCE-ORIENTED INTERACTION DESIGN.

Abstract

This article presents a perspective on users of experience-oriented interactive systems based on a pragmatist foundation. The perspective is characterized by the interrelated aspects of experience, inquiry, and conflict. The consequences of this perspective for understanding users in the design of experienceoriented interactive systems are discussed on the basis of case-studies of two Nordic experienceoriented installations. The contribution of this article is a critical reconceptualization of users as inquisitive co-creators of interactive experiences, and reflections on consequential design implications.